Internal Drone Programs - Why Few Are Successful

Why Most In-House Drone Programs Fail (and How to Avoid the Trap)

Welcome to our very first blog post! We are incredibly excited to dive into the world of drones and robotics with you. As we pitch to prospective clients, we’ve noticed a growing trend: companies trying to "DIY" their aerial data.

While the ambition is great, the reality is that many internal drone programs don’t survive their first two years. As a Drone Service Provider (DSP) with over a decade in the field, I’ve seen exactly where these programs hit turbulence.

Here is why building an in-house drone program is harder than it looks—and what you need to consider before taking the plunge.

1. The Myth of "Push-Button" Autonomy

In the age of AI, there’s a common misconception that the drone does all the work. You just press "start" and high-quality data falls into your lap, right? Wrong.

Experienced operators know that small nuances dictate the success of a mission. If you aren’t accounting for these technical hurdles, your data is likely useless:

  • Asset Inspections: Do you know the safe flight distances to avoid Electromagnetic Interference (EMI) near cell towers or power lines?

  • Mapping & Photogrammetry: Do you understand Ground Sample Distance (GSD) and its impact on geospatial precision? Are you using a mechanical shutter to prevent rolling shutter distortion?

  • LiDAR & 3D Modeling: Are your points per square meter ($pts/m^2$) sufficient for fine-feature classification? Do you have the consistent camera angles required for a clean mesh?

2. The Data Processing Bottleneck

Ask any professional DSP and they’ll tell you: flying is only 10% of the job. The real work happens at the computer.

Turning raw images into meaningful intelligence requires a complex tech stack. We often see companies struggle with:

  • Coordinate Systems: Does the customer need the data in a specific datum or projection?

  • Software Friction: Often, initial processing happens in one platform, but analysis requires another. Every "export/import" step is an opportunity for error, leading to distorted models or vertical data that is miles off.

  • Quality Assurance: If you outsource the processing, you are at the mercy of that vendor’s reputation. If you do it in-house, you’ve just started a data science company on top of your core business.

3. The Hidden Costs of Scaling

An effective drone program requires a healthy budget justified by scale. Many AEC (Architecture, Engineering, and Construction) firms buy the "latest and greatest" hardware, only to realize the secondary costs are the real killers:

  • Certification: In Canada, you need an Advanced RPAS Operator certificate.

  • Insurance: While not always mandatory by law, flying a $30,000 rig without it is a massive liability.

  • Training: Proper onboarding takes weeks or months. If you hire externally, be prepared—top-tier pilots command high salaries.

The ROI Question: How many times would you need to hire a subcontractor before you break even on equipment, software, insurance, and labor? For most, the answer is "a lot."

4. The Human Resources Hurdle

The average person changes jobs 12–15 times in their career. In a specialized field like drone operations, this is a nightmare for stability.

If your program centers around one or two "drone guys," and they leave for a better offer, your entire program grinds to a halt. Large companies also face geographic hurdles. Is it really cost-effective to fly a specialized internal pilot across the country for a one-day inspection? Usually, the answer is no.

A Case Study in Success: Ontario Power Generation (OPG)

It’s not all doom and gloom—internal programs can work. Ontario Power Generation is a gold standard. Why do they succeed where others fail?

  1. Capital: They have the financial runway to support a robust, long-term workflow.

  2. Domain Knowledge: They leverage a massive internal workforce with deep institutional knowledge.

  3. Massive Scale: They own thousands of assets that require routine, high-frequency inspections, making the investment logical.

Final Thoughts: Walk Before You Run

Drone technology is a game-changer, but you don't have to own the fleet to reap the rewards.

For most organizations, subcontracting to a Drone Service Provider is the best way to gauge ROI and forecast break-even points while assuming minimal risk. Don’t let a "DIY" approach crash your data goals before they take flight.

What’s your experience with in-house tech programs? We’d love to hear your thoughts in the comments!